Last Updated: May 9, 2025
1. Introduction
At Phoenix Goods FZE LLC, an eCommerce brand creator, we are committed to protecting and respecting your privacy. This GDPR Compliance Statement explains how we comply with the European Union's General Data Protection Regulation (GDPR).
2. Data Controller
For the purposes of the GDPR, Phoenix Goods FZE LLC is the data controller of your personal data. If you have any questions about this GDPR Compliance Statement or our data practices, please contact us at:
Email: contact@pheonixgoods.com
Address: Sharjah Publishing City, Business Centre, Sharjah, United Arab Emirates
3. Your Rights Under GDPR
Under the GDPR, if you are an EU resident, you have the following rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
4. Lawful Basis for Processing
We will only process your personal data when we have a lawful basis to do so. Lawful bases include:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legal Obligation: The processing is necessary for us to comply with the law.
- Vital Interests: The processing is necessary to protect someone's life.
- Public Task: The processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
- Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.
5. Data Protection Measures
We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data where appropriate
- Regular testing, assessing, and evaluating the effectiveness of technical and organizational measures
- Restricting access to personal data to those who need it
- Regular training for staff on data protection and security
6. International Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure that your privacy rights continue to be protected as outlined in this GDPR Compliance Statement and in accordance with the GDPR.
7. Data Breach Procedures
In the case of a personal data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.
8. Contact Us
If you have any questions about our GDPR compliance or wish to exercise any of your rights under the GDPR, please contact us at:
Email: contact@pheonixgoods.com
Address: Sharjah Publishing City, Business Centre, Sharjah, United Arab Emirates